Karen joined Teesweb in 2006, just a year after its founding, and has been instrumental in shaping the company’s growth and customer-first culture ever since. With a unique blend of financial expertise and a natural instinct for client care, Karen wears two vital hats: Chief Financial Officer and Head of Customer Experience. Her dual role ensures the company runs smoothly behind the scenes, while always delivering exceptional service on the front lines.
With a meticulous eye for detail and a deep understanding of business operations, Karen oversees all financial planning, budgeting, and forecasting, ensuring Teesweb remains strong, scalable, and ready for the future. But what truly sets Karen apart is her unwavering dedication to the people Teesweb serves. From the first point of contact to long-term client relationships, Karen ensures that every customer feels valued, heard, and supported. Her belief is simple yet powerful: when you put the customer at the centre of everything, success naturally follows.
Karen is known for her calm, solution-oriented mindset and her ability to turn challenges into opportunities for improvement. She leads by example, fostering a culture of integrity, accountability, and genuine care across the team. Whether she’s working with clients to ensure their expectations are exceeded or refining internal systems for smoother operations, Karen brings heart, precision, and a human touch to everything she does.
Over the years, she’s helped guide Teesweb through major growth milestones, always ensuring that no matter how much the business evolves, its core values remain the same. Thanks to Karen’s leadership, Teesweb has earned a reputation not just for technical excellence, but for truly outstanding client relationships.
Karen joined Teesweb in 2006, just a year after its founding, and has been instrumental in shaping the company’s growth and customer-first culture ever since. With a unique blend of financial expertise and a natural instinct for client care, Karen wears two vital hats: Chief Financial Officer and Head of Customer Experience. Her dual role ensures the company runs smoothly behind the scenes, while always delivering exceptional service on the front lines.
With a meticulous eye for detail and a deep understanding of business operations, Karen oversees all financial planning, budgeting, and forecasting, ensuring Teesweb remains strong, scalable, and ready for the future. But what truly sets Karen apart is her unwavering dedication to the people Teesweb serves. From the first point of contact to long-term client relationships, Karen ensures that every customer feels valued, heard, and supported. Her belief is simple yet powerful: when you put the customer at the centre of everything, success naturally follows.
Karen is known for her calm, solution-oriented mindset and her ability to turn challenges into opportunities for improvement. She leads by example, fostering a culture of integrity, accountability, and genuine care across the team. Whether she’s working with clients to ensure their expectations are exceeded or refining internal systems for smoother operations, Karen brings heart, precision, and a human touch to everything she does.
Over the years, she’s helped guide Teesweb through major growth milestones, always ensuring that no matter how much the business evolves, its core values remain the same. Thanks to Karen’s leadership, Teesweb has earned a reputation not just for technical excellence, but for truly outstanding client relationships.